Booking Information

This is a FREE event.

Food inclusivity - understanding food allergies and intolerances

Speaker: Heather Landex
Date: Thursday 22nd February 2024 (22/02/2024)
Time: 09:00AM - 10:30AM


'Food inclusivity - understanding food allergies and intolerances'

A presentation by Heather Landex

Heather Landex has worked in hospitality for 20 years and in food safety as an environmental health practitioner for 10 years. She has advised and trained thousands of food and hospitality professionals, auditing and inspecting restaurants and hotels, in multiple countries. 

As a vegan with food allergies and intolerances herself, Heather has a natural inclination to help ‘foodies’ gain a greater awareness of food safety, communication and understanding customers with dietary preferences, making her a pioneer of food inclusivity. 

Her presentation ‘Food inclusivity - understanding food allergies and intolerances’ will open with some startling statistics on how many people are affected by dietary preferences, before moving onto: 

• food allergy disclaimers on menus - do they reduce risk or liability?

• communication must-haves for safety.

• how to provide information about risk.

• thresholds such as ED01 and customer sensitivity.

• confusion with vegan claims, and more!


Following the presentation there will be a short break followed by a live Q&A.

Attending live will entitle you to a digital certificate worth 1.5 CPD points.


Be sure to check the system requirements on your device to avoid any connection issues on the day.

You will require Google Chrome as your default browser and a reliable internet connection in order to access all features of the webinar so we advise using a PC or laptop on the day.  

After clicking 'book now' you will be taken to a Go To Webinar registration page to secure your place.

Once you have registered, you will receive a confirmation email from including your unique link to join the webinar on the day.

You must not share your unique webinar link with anyone. Sharing links will result in attendees experiencing audio and visual issues during the presentation.

Only one link can be created per email address. So if you are booking for several attendees, please provide a unique email address for each attendee.    

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